Vladimir Ilutin

Vladimir Ilutin

Solution Architect

Profile Summary

19 years of IT expertise backed by 17 years of success driving international OSS solution architecture design and implementation projects

Championed in OSS/BSS engagements and Salesforce projects from opportunity assessment to final delivery, leading teams to deliver outstanding results in all areas of enterprise-scale solution design, implementation, configuration, customization and support. Showed exceptional performance in customer-facing consulting roles; able to build credibility with customers by understanding their needs and delivering promised results on schedule. Gained skills and experience using SaaS platforms, traditional/agile development methodologies, and object-oriented development

  • Enterprise Analysis
  • Planning/Monitoring
  • Proposing Solutions
  • Effort Estimation
  • Solution Assessment
  • Change Management
  • Demos/Presentations
  • Technical Consulting
  • Data Modeling

Work History

IBM

Advisory IT Architect

IBM Canada, GBS, iX, Salesforce

April 2019 - Present

Architecture design and leadership on complex Salesforce.com projects. Functional architecture, systems architecture and data migrations for global customers

Netcracker

Busiess Analyst/Lead Business Analyst/Solution Architect

Netcracker Techonology, Engineering

April 2004 - April 2019

Lead planning, design, documentation, and implementation of enterprise-scale OSS solution architecture; deliver innovative solutions that balance cost efficiency with practical benefits and meet customer business strategy, requirements, and infrastructure plans

Projects

Department of National Defence - ReMIT TA02

Solution Architect

2024; Remote Work

Assessment of existing solution, future architecture, fit-gap analysis, technical recommendations

Toyota TCI - Autocloud

Solution Architect

2023; Remote Work

Single Sign-On (SSO), Okta Integration, RingCentral IVR, Email-to-Case, Email Relay, Outlook Integration

SaskTel - B2C Asset and Order Management

Solution Architect

2021-2023; Remote Work

Asset and Order Management Base Orders - MACD

SaskTel - B2B Product Modeling

Solution Architect

2020-2021; Remote Work

Made discovery of the existing Products and their configurations with providing recommendation on the changes for the Asset and Order Management

SaskTel - B2C Architecture and Proof of Concept

Solution Architect

2020; Remote Work

Played role of an Industry Architect on the Conceptual Architecture and Proof-of-Concept project for eCommerce and CRM

SaskTel - B2C Product Rationalization

Solution Architect

2020; Remote Work

Supported the core IBM team on SaskTel B2C PR project. Played role of the SME for Vlocity EPC component. Produced the IT Impact assessment deliverable

SaskTel - B2B Offer Modelling Assessment

Solution Architect

2019; On-site: Regina, Canada

Made a significant contribution to earning client trust and respect by preparing for and participating in a SaskTel Offer Modelling assessment which led to increasing IBM footprint in SaskTel

TELUS - Business Systems Evolution

Solution Architect

2016-2019; On-site: Burnaby, Canada

Provided thought leadership and partnered with product development, product delivery, and project management teams resulted in creating Enterprise Product Catalog driving all aspects of end2end process in the new comprehensive platform focusing on CRM/CPQ and Order Management

Telefonica Equador

Lead Business Analyst

2015; Remote work

Leaded Order Management team of BA's through analysis phase

Level 3

Solution Architect

2014-2015; On-site: Denver, USA

Created plans to retire legacy systems and integrate new systems seamlessly into existing environments; analyzed process transformation, articulated current 'as is' state and 'to-be' vision for solutions, provided process engineering and architecture governance, and ensured integrity of architecture across all functional areas

TW Telecom

Lead Business Analyst/Solution Architect

2010-2014; On-site: Denver, USA

Provided customers with complete, end-to-end solution architectures that included order management, resource inventory, circuit design, network planning, service provisioning, and service / network activation for voice, Internet, data, IP, MPLS, and transport layer

Telecom NZ

Business Analyst

2009; On-site: Wellington, NZ

Collected requirements and proposed/documented solution for Order Entry user interface of Wholesale portal

Horry Telephone Cooperative

Lead Business Analyst

2007-2008; On-site: Myrtle Beach, USA

Successfully implemented resource inventory HTC project with remarkable quality. Facilitated meetings between stakeholders as chief technical resource, reference, and conduit for questions and information flow; worked directly with customers to address high-level issues and influence negotiations on technology alternatives

Sprint

Business Analyst

2006-2007; On-site: Kansas, USA

Overcame high level of source data inconsistency to deliver data migration project for Sprint by establishing proper ETL methodologies and managing project end-to-end. Managed continual improvement efforts to accelerate solution design and development and increase speed to market

UMC

Business Analyst/SME

2006; On-site: Kiev, UA

Designed and configured Resource Inventory object model

Telstra

Business Analyst

2005; Remote work

Assisted onsite team on Service Fulfillment project

Education

Moscow State University of Transportation (MIIT)

Master degree

Engineer on a specialty automatics, telecontrol and communication

Training at Moscow State University of Transportation (MIIT) included extensive object oriented analysis/design, designing communication networks of various technologies

Continuing Education

Languages

Russian (native), English (advanced), Spanish (beginner)

Certificates

2014 - Certified Business Analyst Professional (CBAP) - Active [show]
2017 - SAFe Practitioner - *Expired* [show]
2017 - IELTS General (Score 8.0) - Active
2018 - Amazon AWS Solutions Architect-Associate - *Expired* [show]
2018 - Salesforce Certified Administrator - Active [show]
2018 - Salesforce Certified Industries CPQ Developer - Active [show]
2019 - Salesforce Certified OmniStudio Consultant - Active
2019 - Salesforce Certified Platform App Builder - Active [show]
2019 - Salesforce Certified Developer I - Active [show]
2023 - Salesforce Certified Sharing and Visibility Architect - Active [show]
2023 - Salesforce Certified Data Architect - Active [show]
2023 - Salesforce Certified Integration Architect - Active [show]
2023 - Salesforce Certified Application Architect - Active [show]
2024 - Salesforce Certified Access and Identity Architect - Active [show]
2024 - Salesforce Certified AI Associate - Active [show]
2024 - Salesforce Certified AI Specialist - Active [show]
2024 - Salesforce Certified Development Lifecycle and Deployment Architect - Active [show]
2024 - Salesforce Certified System Architect - Active [show]
2025 - Salesforce Certified Data Cloud Consultant - Active [show]
2025 - Salesforce Communications Cloud Accredited Professional - Active [show]
2020 - The Open Group Master Certified Architect - Active
2020 - IBM L2 (Expert) Certified Architect - Active

Mastered Skills

Skills

  • Problem Solving
  • Business Knowledge
  • Analytical Thinking
  • Applications Usage
  • Integration Architecture
  • Architecture Design
  • Teamwork
  • Facilitation and Negotiation
  • Leadership and Influencing

Easy going, positive thinking, quick learner


Technical proficiencies

Programming Languages:
PHP, JavaScript, HTML, XML, VB, SQL, Node.JS, APEX, SOQL/SOSL, Python
Technologies:
SID, eTOM, Rational, GUI (API), TCP/IP sockets
OS:
Windows Vista/XP/NT/9x/10, MS-DOS, macOS
Development Software:
Oracle SQL Developer, Postman, Rational Rose, Visual Studio Code, SOAP UI, Erwin, Sparx Enterprise Architect, Eclipse, DBDesigner, Postico
MS Office Suite:
Excel, PowerPoint, Visio, Word, Outlook\Exchange, Project, Paint
Agile Tools:
Jira, Rally, Slack, Trello, Chatter, Mural, Azure DevOps
Networking Protocols:
GPON, FTTx, ATM, DSL, IP/MPLS, DWDM, SONET/SDH, PDH, VPN, FR, VoIP, X.25, TCP/IP
Salesforce Expertise:
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Financial Services Cloud, Vlocity CPQ/EPC
DevOps Tools:
GitHub, GitLab, Azure ADO

Recognitions

Awards and Recognitions


2011 - Netcracker Incentive Compensation Plan Award
2019 - IBM Q4 2019 Practitioner Wall of Fame Recipient
2020 - IBM Equity Award
2020 - Vlocity's Masters Program Member
2021 - Nominated to 2021 IBM Essential Award
2021 - GBS Service Excellence Award (SEA)
2022 - IBM Equity Award
2023 - IBM Tech 2023 Recognition Program
2023 - IBM Equity Award
2024 - IBM Value Q3 2024 Practice Award